Does anyone remember the movie Lawnmower Man? When I think of virtual learning, that’s what comes to mind. The main character of the film (Jobe) is able to learn in a virtual environment and ultimately become quite intelligent (among other things). The biggest difference? It’s virtual reality as opposed to a virtual environment. I found that there are some virtual reality learning environments out there, but Second Life is not one of them. Continue reading
From the perspective of virtual learning, Second Life provides some interesting options. It seems many places already take advantage of the “virtual world” Second Life offers. From schools (both colleges and universities) to foundations, it appears there’s something for everyone. Health organizations like the American Cancer Society, along with environmental groups like American Wildlife Rescue (among several others [viewable through Eco Commons]) are trying to both inform and engage people while utilizing a completely different approach. I even found a few references to learn a second language with the help of Second Life. Check out Virtlantis if you’d like to find out more.
I remember last semester writing a little blurb about SoundCloud and thinking, “Wow, this could be something…..” Well trying to tie it in with an instructional module was a lot of fun. I decided to keep going with my customer service extravaganza! Please feel free to give it a listen and let me know what you think.
In thinking about SoundCloud from a design perspective, I realized it could possibly be used as part of a simulation. Alessi and Trollip explain that educational simulations are divided into two groups based on their objectives. Teaching about something and teaching how to do something. The about group consists of physical and iterative simulations while the how to do group is broken down into procedural and situational simulations. (214) The authors go on to break down confusion surrounding simulations. Different groups of people may interpret the meanings of simulations differently. “When civil engineers or economists refer to a simulation, they likely mean an iterative simulation. Psychologists and businesspeople typically mean situational simulations whereas training professionals generally mean physical or procedural simulations.” (214)
To begin developing an interactive video, I had to first think about my audience. Have you ever heard of Know Your Customer (KYC)? It can be interpreted a number of different ways. Having worked in financial services for almost a decade, the first thing I think of is verifying whom you’re speaking with. Asking them unique identification questions so they can prove they are who they say they are. From a design perspective however, it’s totally different. One must “be clear about who your client really is because this is who you have to satisfy with your efforts.” (407) In this case, knowing your client has nothing to do with verification and everything to do with the Analysis phase of ADDIE.
At first glance, Prezi seems pretty self-explanatory. I found it initially to be more engaging than PowerPoint along with possessing so many alternate options. Maybe I just don’t use PowerPoint often enough, or maybe I haven’t been utilizing it to its fullest extent.
In her Master’s thesis Prezi v. PowerPoint: Finding the right tool for the job, White explains “Prezi provides a distinct presentation experience that presents information in a non-linear fashion. This allows the presenter more flexibility and creates a way to show relationships among different items in the presentation. In doing so, the audience may get a better idea of the big picture. At the same time the zooming feature in Prezi could potentially capture and hold an audience’s attention.” (p.2)
So I chose to design my Prezi with Customer Service in mind. I remember hearing once that solving a client’s issue could be like finding your way out of a maze. That could explain the template I selected. Please view my Prezi and let me know what you think!
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